Refund & Cancellation Policy

24-Hour Grace Period

Cancel within 24 hours of booking for a full refund on eligible itineraries departing at least 7 days later.

Flexible Change Options

Switch dates or connection hubs easily, subject to carrier rules and fare differences.

Disruption Protection

Full support and protected rebooking if an airline cancels or reschedules your layover leg.

1. The 24-Hour Cancellation Rule

In accordance with airline regulations, most flight reservations booked through Pascal Travel can be canceled within 24 hours of confirmation for a full refund to your original payment method, provided the reservation was created at least 7 days (168 hours) prior to the scheduled departure time.

2. Carrier Ticket Types & Refund Eligibility

Refund policies outside the 24-hour window are dictated by individual airlines and fare classes:

Flexible / Refundable Fares: Eligible for a cancellation refund or airline credit minus applicable carrier rules.
Standard Economy Fares: Non-refundable to the original payment method, but often eligible for future airline credit vouchers.
Non-Refundable / Basic Fares: Cannot be canceled for a cash refund once the 24-hour grace window closes.

Airline Schedule Changes & Delays

If an airline cancels your flight or changes your connection schedule by more than 3 hours, you are entitled to a full cash refund or complimentary rebooking onto an alternate route, regardless of ticket type.

3. How to Request a Cancellation

Locate your 6-character Airline Booking Reference (PNR) sent in your confirmation email.
Contact our traveler support desk at info@pascaltravel.com with your reference number and cancellation request.
Our team will calculate eligible refunds or credit vouchers according to carrier rules before processing.

4. Processing Timelines

Once approved, refunds issued back to credit/debit cards typically reflect on your bank statement within 5 to 10 business days, depending on your financial institution.